Pre-save progress tracking shows you, in real time, whether each DSP or retailer has found your live release yet — and gives you a simple way to step in if it hasn't. Here's how it works and what to do if you need to update a link manually.

Open the music page you manage, then go to the pre-save progress page. At the top, you'll see a new scan status legend.

This legend uses color coding to show how many times each DSP/retailer has been scanned for your live release. For example, a retailer that's been scanned 21 times and hasn't found the release yet will show as yellow.

Scanning doesn't begin the moment you set up your pre-save — it starts 30 minutes before your release date and time. You can learn more about how the scanning system works here.

Once scanning begins, the system searches each DSP/retailer for your live release link. If your release date/time hasn't hit yet, the scan status won't show any progress — that's expected.

Once your release date/time passes, scanning continues automatically in the background until the release is available via API from each DSP Retailer, resulting in the link to be updated.

A few things to know:

If scanning hasn't located your live release yet, but you have the live link, you don't need to delete and recreate the retailer entry anymore. Instead:

The pre-save action will be replaced with a live Listen call-to-action.

This feature is designed to reduce manual cleanup and make pre-save tracking easier. If you run into issues or have questions, reach out to our team — we're happy to help.