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found.ee Help Center

An overview of found.ee plan tiers, functionality, and more.

Plans & Pricing

How to change your found.ee plan tier: a step-by-step guide

Subscription Changes & Payments

How to add or change payment methods on found.ee

Adding a Payment Method

A step-by-step walkthrough on managing found.ee account access.

Adding Users & Accounts

A quick guide on accessing transaction information in your found.ee account.

Downloading Invoices

How to change your found.ee username, password, and the email address associated with your account.

Editing Account Information

Data Privacy & Account Deletion

found.ee Account Management

A detailed guide on creating pre-save pages via found.ee.

How to Create a Pre-Save Page

A step-by-step guide on creating music release pages via found.ee.

How to Create a Music Release Page

A step-by-step guide for creating Lifetime Pre-Save pages on found.ee.

How to Create a Lifetime Pre-Save Page

A guide to creating social unlocks for Apple Music, Spotify, and YouTube via found.ee.

How to create a Social Unlock Page

Learn more about found.ee's landing page analytics tools here!

Understanding your Landing Page Insights and Analytics

A step-by-step guide for creating email capture modals via found.ee.

How to Create a found.ee Email Capture Modal for Your Website

A step-by-step guide for embedding YouTube videos on found.ee landing pages.

How to add a YouTube video to your landing page

An intro to short links, geo links, and how to create them via found.ee.

How to Create Short Links & Geo Links

Did you know you can add your Shopify store or a BandsInTown tour calendar to any found.ee page you create?

Adding Embed Code to Your found.ee Pages

Why Didn’t My Pre-Save Show Up in My Fan’s Library?

Pre-Save Delivery Analytics & Troubleshooting

This guide will walk you through the process of editing an existing Pre-Save or Music Release Page from your found.ee dashboard. This is essential for updating release details, changing button…

How to Edit an Existing Pre-Save or Music Page

found.ee Landing Pages & Marketing Tools

A step-by-step guide on creating web & mobile display ads via found.ee.

Display Ad Campaign Setup Guide

Looking to run CTV ads via found.ee? You're in the right place.

CTV Ad Campaign Setup Guide

A step-by-step guide for creating Audio Everywhere streaming audio ads through found.ee.

Streaming Audio Ads Setup Guide

How to create digital out-of-home (DOOH) campaigns in found.ee.

Digital Out-Of-Home Campaign Setup Guide

A step-by-step guide to creating remarketing display ad campaigns via found.ee, including our Follow-On Remarketing tool.

Remarketing Ad Campaign Setup Guide

A guide to creative audits in programmatic advertising, including ads booked via found.ee.

Creative Auditing

This guide describes how to edit existing ad campaigns on found.ee. Learn to navigate the Advertising section, locate campaigns via Ad Reporting, and use Actions to edit campaign settings.

How to Edit an Existing Advertising Campaign

This guide outlines how found.ee handles campaign charges and, most importantly, where you can easily find and download your transaction receipts and invoices.

Understanding Ad Campaign Billing and Finding Your Receipts

Learn how to connect your Meta Ads account and view Facebook and Instagram campaign performance directly inside your found.ee reporting dashboard. This guide walks you through setup, reporting views, and…

Using Meta Ads Reporting Integration

This guide provides a comprehensive overview of how to navigate and interpret your ad campaign reporting within your found.ee dashboard, ensuring you have the data needed to optimize performance.

Advertising Campaign Reporting

found.ee Advertising

Understand how to use found.ee's universal pixel, and adding third-party pixels to your account.

Managing Pixels in Your found.ee Account

How to add third-party pixels (Meta/Facebook, TikTok, etc.) for tracking and analytics purposes across other platforms.

Adding Third-Party Pixels to Your found.ee Account

Build Custom Audiences to Grow Your Fan Base and Sell More Tickets

Understanding & Creating Remarketing Audiences on found.ee

Set up your own vanity URL as your shortlink

Custom Domain Shortlinks

Learn how to use your TM Pixel to track purchases from ad campaigns.

Understanding Your Ticketmaster Pixel

This article explains what the Universal Pixel is, why it matters, how to deploy it on your artist or label site, and how to use custom parameters for deeper tracking.

Understanding Your found.ee Universal Pixel

found.ee Pixels, Audiences, and Custom Domains

Find answers and get help from Intercom Support and Community Experts

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